After almost 10 years in business, we have a tested and proven website delivery process that works!
Even before the free and no obligation initial brief, we do our homework on your business. We appreciate that your time is valuable, so we make sure that, when we get together, we hit the ground running because we know exactly where you are at website wise.
This homework includes ensuring you have an ABN/ACN for a .AU domain name if required, the status of associated elements including Domain Name, Hosting and Website and, if you have an existing website, who is providing it, the structure and content and how it can be improved. We also capture your associated online presence, including any social media portals you are using.
At the Initial Brief, we confirm these details with you then discuss your website requirements, carefully listening to and noting outcomes from that process answer any questions you have and make experienced, proven and professional recommendations.
We then discuss your budget, if you have one and agree on expectations that are agreeable to both parties.
Finally, we compile a detailed specification and quotation and present that to you by email for acceptance.
Research and Documentation
Upon acceptance of our quotation and specification, our next step is to augment our research and carefully document your contact and business details, and record all elements associated with your website. This is referred to as a Client History file where all activities and information are meticulously recorded.
This includes contents of telephone discussions and emails, website, associated entities, social media, email and password details.
Additional to your History file is documentation and instructions on any of our many self managed features and options.
Our meticulous record keeping ensures we can put our finger on any required information at short notice.
Incremental Design and Staging
Incremental and Staging are terms that underpin our approach to your website.
Incremental refers to both our charging and website development.
Charging is usually 50% on project commencement, 25% on substantial development and the final 25% prior to going live. However, if your budget is tight, we can also look at a monthly payment plan.
Incremental website development refers to our approach where we design, code, build and present your Home (landing) page first. This ensures we get the look and feel of your website right early on in the process. We then progress to each page, repeating the build and acceptance process as we go until your website is complete and ready to go live.
Staging is all about your developing website environment. The last thing you want is having a partially created website publicly visible. That is why we code, design and build your website on a private, search engine unindexed web server. Your website is only made publicly visible under your domain name when it is completed, thoroughly tested and signed off by you. An event referred to "Going Live".
Launching your website ("Going Live") is THE most event in the development of your website!
Vital to the success, initial impression and engagement of your website is content, structure, navigation and functionality that absolutely works first time! This includes appropriate hosting, email configuration, SSL status and external element connectivity including features, accessories and social media.
For this reason, we undertake a rigorous final check of all elements before going live.